This page is updated in the winter months as we receive service alerts regarding FedEx & UPS
If your plants haven’t arrived yet, please contact us at 800-669-6480 or contact us here.
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UPS Service alerts can be viewed here.
Wednesday, April 13 2022
FedEx Express experienced substantial disruptions at the Memphis hub last night due to impacts from severe weather. This storm continues to create potentially hazardous operating conditions and the safety of our team members remains our number one priority.
Potential delays are possible for package deliveries across the U.S. with a delivery commitment of April 13, 2022. Contingency plans are in place, and we are prepared to provide the best possible service as conditions allow. Operational impacts to other FedEx operating companies may vary due to local weather conditions.
Consistent with the provisions of the FedEx Service Guide, shipments delayed due to severe weather are not eligible for a refund or credit under our Money Back Guarantee policy.
Saturday, March 12, 2022
FedEx Express experienced substantial disruptions at the Memphis hub last night due to impacts from winter weather. This storm continues to create potentially hazardous operating conditions and the safety of our team members remains our number one priority.
Potential delays are possible for package deliveries across the U.S. with a delivery commitment of March 12, 2022. Contingency plans are in place, and we are prepared to provide the best possible service as conditions allow. Operational impacts to other FedEx operating companies may vary due to local weather conditions.
Please continue to check the FedEx Service Alerts page for updates.
Consistent with the provisions of the FedEx Service Guide, shipments delayed due to winter weather are not eligible for a refund or credit under our Money Back Guarantee policy.
Monday, February 25, 2022
FedEx Express experienced substantial disruptions at the Indianapolis and Dallas/Fort Worth hubs last night due to winter weather in the areas. The storms have created potentially hazardous operating conditions and the safety of our team members remains our number one priority.
Potential delays are possible for package deliveries across the U.S. with a delivery commitment of February 25, 2022. Contingency plans are in place, and we are prepared to provide the best possible service as conditions allow. Operational impacts to other FedEx operating companies may vary due to local weather conditions.
Please continue to check the FedEx Service Alerts page for updates.
Consistent with the provisions of the FedEx Service Guide, shipments delayed due to national service disruptions are not eligible for a refund or credit under our Money Back Guarantee policy.
Monday, February 14, 2022
AN UPDATE FROM MAST YOUNG PLANTS RE: FED EX SHIPMENTS
This season has presented several different and overlapping shipping challenges:
- Since the first of year, FedEx has been restricting how many pounds per day we can ship Express
- FedEx also limits us on master boxes via Express Freight on Mondays, as they only use that service for medical shipments that day
- The week 5 storm backed up FedEx’s LTL network and we are hearing of significant delays and restrictions on live plant shipments. The week 6 weather was excellent for shipping, but the FedEx network was backlogged 3-5 days and they refused to pick up any live plant shipments.
You may recall that after last year’s massive storm and subsequent shipping backlog MYP began integrating with UPS so that we would have additional shipping options in the event of another FedEx shipping crisis.
That integration took much longer than planned, but we are pleased to announce it is now online and some of our small box shipments will go out via UPS in week 7. We have tracking set up so it can be viewed via EPICAS in the same way as FedEx tracking. We wanted to send this notification to be transparent about how the boxes will be delivered this year. The pricing we sent out last fall remains the same as far as overnight, 2-day, Ground, etc.
We remain appreciative of your partnership and support.
Brian Weesies, on behalf of the staff at Mast Young Plants
Tuesday, February 8, 2022
FedEx is conducting standard daily operations across the portions of the U.S. recently affected by Winter Storm Landon. Although previous hazardous conditions across the area have subsided, there could be still be some impacts due to local conditions. We will continue to minimize delays and provide the best possible service to our customers.
As always, FedEx appreciates your business and your patience during these disruptions. We encourage you to continue to check the FedEx Service Alerts page for the latest news. You can stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center.
Friday, February 4, 2022:
FedEx Express experienced substantial disruptions at the Memphis and Indianapolis hubs last night due to ongoing impacts from Winter Storm Landon. The storm continues to create potentially hazardous operating conditions and the safety of our team members remains our number one priority.
Potential delays are possible for package deliveries across the U.S. with a delivery commitment of February 4, 2022. Contingency plans are in place, and we are prepared to provide the best possible service as conditions allow. Operational impacts to other FedEx operating companies may vary due to local weather conditions.
We will continue to minimize the impact on service and update the FedEx Service Alerts page with the latest cities, states and Zip Codes affected. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to winter weather are not eligible for a refund or credit under our Money Back Guarantee policy.
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